Reception
Create patient records, organize appointments, confirm attendance, and handle changes, cancellations and daily follow-up.
Clinic team training
Eyadat training for your clinic team
Connect clinic setup with the daily work of reception, clinicians, billing and management through practical training. Topics are chosen for your specialty, team roles and available features.
In the request notes, mention the participants' roles and the tasks you want them to learn.
By user role
What can each team member learn?
Each path focuses on the work a person needs, within their permissions and clinic configuration.
Doctors and clinicians
Review the patient file, document visits and plans, and add prescriptions and files where the specialty and permissions allow.
Billing and payments
Create invoices, record payments, review balances and follow the e-invoicing workflow available to the clinic.
Management
Prepare users, permissions, services and working hours, then review reports and operational tasks.
Hands-on learning
How can training be organized?
A suggested sequence that can fit your clinic's size and workflow, rather than a fixed-duration program.
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1. Set priorities
Identify the specialty, roles, core tasks and settings your clinic needs first.
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2. Practice the workflow
Work through a test-data scenario: patient, appointment, visit, invoice and follow-up.
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3. Review readiness
Review questions, permissions and unfinished steps, using the user guide whenever needed.
Before you begin
Training questions and answers
Is training suitable for reception, doctors and managers?
Yes. Tasks can be selected for each participant's role and permissions, such as booking, visit documentation, billing or clinic setup.
Must clinic setup be complete before training?
You can begin with an overview. Hands-on practice is more useful after choosing the specialty and preparing basic users, services and working hours.
Can we practice in a trial account?
You can try the available workflows once a trial account is activated. Use test data and review permissions before entering real patient records.
Is training self-guided, or can we request a team session?
The user guide supports self-guided learning. To request a practical walkthrough or team training, send a demo request and describe your needs in the notes; delivery arrangements depend on availability.
How long does training take, and is it included in a plan?
Duration, scope and any cost are confirmed after reviewing the roles and topics you need. Check the offer and plan details with the team before booking.
Where can we get help after training?
Use the user guide for daily steps, and the support page to send a specific question or describe an issue.
Next step
Start with what your team needs
Request a walkthrough and share your clinic's specialty and team roles, or use the guide to start preparing your team now.