Clarity before subscription

Learn how Eyadat handles your clinic operations and data

Eyadat is built for clinics that need clear pricing, direct support, transparent policies, and practical workflows for appointments, specialty-aware care, billing, and follow-up.

Transparent product

What you can verify before deciding

You can review the product flow, pricing, policies, support channels, and implementation path before creating a clinic subscription.

Built for growing clinic networks

Arabic and English interface support, specialty-aware workflows, and country-aware currency, timezone, and phone settings for clinics worldwide. National e-invoicing capabilities are documented separately by country.

Demo before rollout

Review appointments, patients, treatment, billing, and reporting with demo data or request a walkthrough for your clinic.

Published policies

Pricing, trial details, terms, refund policy, privacy policy, and security notes are available for review from the website.

Clinic data

Protection layers you can review

Security also depends on your server setup, user permissions, passwords, and staff practices, but the application includes operational safeguards.

Clinic separation: operational records are scoped to the active clinic.

Role permissions: managers control what each user can view or manage.

Activity logs: authorized users can review key additions, edits, and deletions.

File limits: uploads are checked for type, size, and safety before storage.

Backups: scheduled and manual backup workflows support recovery planning.

Payments: full card numbers are handled by the external payment provider, not stored in Eyadat.

Data rights

Access, correction, deletion, and export requests

The privacy policy explains how clinics can request access, correction, deletion, or export where applicable, after identity and clinic authority are verified.

Read privacy policy

Launch path

What happens after registration?

Request and activate your trialSend your clinic details and preferred plan. We review your request, verify your role, and email an activation link after approval. The trial starts on activation.
Configure the clinicSet working hours, doctors, users, permissions, and billing details.
Move dataImport or review Excel data where needed.
Start operationsTrain the team and test daily workflows before full rollout.

Before moving your clinic's data

Understand data migration, hosting, recovery and export options before getting started.

What data can be migrated?

The import workflow supports Excel patient, appointment, invoice and payment data, with column mapping and preview. Agree the available files, assistance scope and any cost with the team before starting.

Where is data hosted, and what do backup and recovery cover?

Contact our team to confirm your clinic's hosting location, backup frequency, retention period and recovery request process before moving patient data.

How can I obtain data when leaving?

The system supports exporting authorized medical records as PDF and available attachments as ZIP, subject to permissions. Use the contact page for other data requests or to clarify retention after cancellation; requests follow identity and authority checks and the published policies.

Ask before moving data

Have a specific question?

Ask before you subscribe

We prefer the plan limits, setup path, data handling, and support expectations to be clear before you start.

Send your question Book a demo