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Eyadat Modern clinic management system

Explore the Eyadat platform

Connected tools. A more organized clinic day.

Discover the tools for appointments, patient care, billing and teamwork. Choose a feature to see what it does and what it needs.

Explore the features

A clear overview of the tools your team can use, all in one place.

AI assistant

Get answers from clinic data and pre-visit summaries, and review prepared actions before execution.

AI features depend on the plan and configuration. Your team reviews information and remains responsible for decisions.

Patient WhatsApp bot

Help registered patients confirm and check appointments, ask about their balance and request reception assistance.

Services depend on the plan and WhatsApp connection. New bookings and rescheduling are requests reviewed by your team, not automatic bookings.

Appointments

Track bookings and visit status, and choose the appropriate doctor and time.

Availability depends on the plan, clinic type, permissions and configuration.

Patient records

Keep patient information, attachments and visit history in one record.

Availability depends on the plan, clinic type, permissions and configuration.

Visit journey

Follow each visit from booking and arrival to documentation and follow-up.

Availability depends on the plan, clinic type, permissions and configuration.

Clinical notes

Document clinical notes using the templates available for your clinic specialty.

Availability depends on the plan, clinic type, permissions and configuration.

Prescriptions

Create prescriptions and review medication and allergy records before approval.

Availability depends on the plan, clinic type, permissions and configuration.

Tests and laboratory

Create test requests and track results and their review.

Availability depends on the plan, clinic type, permissions and configuration.

Patient consents

Issue visit-related consents and follow their status.

Availability depends on the plan, clinic type, permissions and configuration.

WhatsApp reminders

Remind patients about appointments through the clinic's configured WhatsApp service.

Availability depends on the plan, clinic type, permissions and configuration.

Invoices and payments

Record services, create invoices and track payments and balances.

Availability depends on the plan, clinic type, permissions and configuration.

Expenses

Categorize clinic expenses and track amounts due and paid.

Availability depends on the plan, clinic type, permissions and configuration.

Inventory

Track quantities, stock movements, shortages and expiry dates.

Availability depends on the plan, clinic type, permissions and configuration.

Reports and analytics

Review appointments, revenue and clinic activity through the available reports.

Availability depends on the plan, clinic type, permissions and configuration.

Team and permissions

Control staff access according to roles and permitted departments.

Availability depends on the plan, clinic type, permissions and configuration.

Data security

Control access to patient data by staff role and department, and review activity and change history.

Access follows the user's role, clinic and permitted departments.

Settings

Customize clinic details, branding, booking settings and patient reminders to suit your team's work.

Settings can be changed by authorized users. Available options depend on the plan and enabled services.

Departments

Organize departmental doctors, services and appointments within the medical center.

Availability depends on the plan, clinic type, permissions and configuration.

Explore medical-center tools

Rooms and resources

Link rooms and equipment to appointments and track their availability and readiness.

Availability depends on the plan, clinic type, permissions and configuration.

Online booking

Accept bookings or appointment requests according to clinic settings.

Availability depends on the plan, clinic type, permissions and configuration.

Data import and export

Import records from Excel files and export data within permitted access.

Availability depends on the plan, clinic type, permissions and configuration.

Patient portal

Let patients view their appointments, invoices and permitted files through their portal.

Available services depend on the plan, permissions and clinic portal settings.

AI-assisted follow-up

Prepare follow-up messages and summarize patient replies for your team's review and attention.

Requires a supporting plan and configuration. Assists follow-up without replacing a clinician's assessment or decisions.

Pre-visit questionnaires

Collect patient information before appointments for your team to review during the visit.

AI summaries require an enabled and configured service. Your team remains responsible for reviewing answers.

Workflow automation

Enable rules for appointment reminders, balance follow-up and recurring workflows.

Actions follow enabled rules, permissions and messaging configuration.

Staff tasks

Assign staff tasks and track their due dates and completion.

Availability depends on the plan, clinic type, permissions and configuration.

Video consultations

Create a video session linked to a patient's appointment and open it from the appointment workflow.

Requires a supporting plan and a configured video service connection.

Periodic recalls

Organize periodic recalls, track completion and send reminders when messaging is configured.

Availability depends on the plan, clinic type, permissions and configuration.

DICOM imaging

Link imaging studies to the patient record and view images and attachments within permitted access.

Requires enabled imaging, storage and permissions. The viewer is not certified for diagnosis or surgical planning.

DICOM viewing and usage limits

Activity and change history

Review who made changes and when, with access-controlled activity history.

Availability depends on the plan, clinic type, permissions and configuration.

Custom clinical forms

Create forms for clinic workflows and record answers with versioned templates.

Forms and workflows vary by clinic type, department and permissions.

Clinic and doctor pages

Share clinic services, doctors, contact information and booking links on public pages.

Pages become public after clinic and doctor publishing is enabled in settings.

Country-specific billing

Configure tax and electronic invoicing for supported countries and workflows.

Live submission depends on country support, provider configuration and required connection tests.

Dental chart

Document permanent and primary teeth using two-digit FDI numbering, including tooth surfaces, associated procedures and care across patient visits.

For dental clinics. Availability depends on the plan, permissions and configuration.

Availability varies by plan, specialty, permissions and configuration. Connected services such as WhatsApp, video and AI require the appropriate setup.

See actual Eyadat screens with demo data

Details that make everyday work easier

From preparing for the visit to reviewing images and following up with patients.

Patient WhatsApp bot

Help registered patients confirm and check appointments, ask about their balance and request reception assistance.

Services depend on the plan and WhatsApp connection. New bookings and rescheduling are requests reviewed by your team, not automatic bookings.

Prescriptions

Create prescriptions and review medication and allergy records before approval.

Availability depends on the plan, clinic type, permissions and configuration.

Rooms and resources

Link rooms and equipment to appointments and track their availability and readiness.

Availability depends on the plan, clinic type, permissions and configuration.

AI-assisted follow-up

Prepare follow-up messages and summarize patient replies for your team's review and attention.

Requires a supporting plan and configuration. Assists follow-up without replacing a clinician's assessment or decisions.

DICOM imaging

Link imaging studies to the patient record and view images and attachments within permitted access.

Requires enabled imaging, storage and permissions. The viewer is not certified for diagnosis or surgical planning.

Country-specific billing

Configure tax and electronic invoicing for supported countries and workflows.

Live submission depends on country support, provider configuration and required connection tests.

Clear control over access and records

Give each team member the access they need, and keep important information within reach.

Role and department permissions

Control access to clinical and financial information according to staff roles and permitted departments.

Activity and change history

Review the available activity history to see who made changes and when, within your permissions.

Medical-record export

Preview the medical record and export a PDF report or an archive of its original attachments when authorized.

About Eyadat and data handling
More about workflows and clinic specialties
Shared operational foundation

Everything the whole clinic needs to work together

Clinical workflows adapt by specialty while patients, scheduling, billing, permissions, communication, and reporting stay connected.

Patient records and timeline

Keep identity, contacts, documents, appointments, and permission-aware clinical activity in one tenant-isolated patient record.

Clinic-aware scheduling

Use appointment reasons and service choices suited to the current clinic, with online booking, reminders, and safe historical snapshots.

Clinical notes and specialty records

Use generic SOAP notes alongside structured specialty workflows without forcing every clinic into the same form.

Services, invoices, and payments

Maintain a clinic service catalog, create clear invoice lines, and preserve the service and price shown at the time of care.

Tenant isolation and permissions

Separate clinic data and control clinical, administrative, and financial access by role and explicit permission.

Operational visibility

Follow appointments, patient activity, revenue, tasks, inventory, and specialty activity from focused dashboards and reports.

Imaging in the patient file

DICOM imaging support

Add DICOM studies to the patient file and view them through OHIF alongside ordinary documents and images.

Import and review studies

Upload DICOM files or folders, review validation results, and verify the patient's identity before approving the study link.

Integrated OHIF viewing

Browse series and images with zoom, contrast controls, and measurement tools. Multiplanar reconstruction (MPR) and 3D viewing are available for studies with suitable geometry.

Attachments and notes together

Keep imaging studies and documents in the same patient-files tab, preserve unchanged originals, and add notes and clinical links according to user permissions.

Availability and use limitations: Use requires DICOM to be enabled with storage and permissions configured; supported file types and limits apply. OHIF is not certified for diagnosis or surgical planning. Measurements are session-only; notes you save remain in the patient file.

One center, many specialties

Medical center operations with a dedicated workspace for every specialty

Run departments as one organization while keeping clinical workflows, staff access, resources, appointments, and reports correctly scoped.

Department management

Create up to 25 departments and connect each one to its doctors, services, rooms, equipment, forms, appointments, and financial activity.

Department-level access

Give staff access only to the departments they work in, with separate clinical permissions for sensitive specialty records.

One shared patient file

Keep one patient identity and a unified timeline across specialties while showing each user only the department records they may access.

Cardiology workspace

Longitudinal cardiac cases, risk factors, blood pressure and heart-rate readings, ECG, echocardiography, and follow-up.

Pediatrics workspace

Pediatric assessments, recorded growth percentiles, vaccinations, development notes, and guarded weight-based arithmetic.

Specialty-specific workflows

Use the dental chart and treatment plan, dermatology cases, physiotherapy episodes, medical encounters, cardiology, pediatrics, and configurable forms in one center.

Recently expanded workflows

Connected clinical operations from resource booking to consent and billing

Recent Eyadat updates connect chairs, rooms, and other clinical resources with appointments, patient safety, consent, delivered care, laboratories, materials, and finance to reduce repeated entry across the clinic.

Chairs, rooms, and clinical resource management

Configure dental chairs, examination, treatment, and procedure rooms, treatment beds, veterinary examination tables, equipment, and other resources according to clinic specialty. Select time and resource together while booking, assign appointments, and track ready, reserved, in-use, preparing or cleaning, blocked, and inactive states.

Patient consent workflows

Create reusable consent templates, issue a fixed content snapshot from the relevant clinical context, capture patient or guardian acceptance with supported verification and signature methods, and retain status, content fingerprint, and audit history.

Infection-control alerts

Create and manage sensitive alerts from the patient record, show operational precautions in patient and appointment workflows, require acknowledgement where needed, and restrict clinical details by role and permission.

From appointment and treatment to invoice

Record what was actually performed, keep services linked to a treatment plan across multiple appointments, support per-visit or on-completion charging, and create draft invoice lines without duplicate charges.

Laboratory charges in the patient balance

Keep laboratory catalog prices, patient charges, tax snapshots, acceptance status, and the resulting draft invoice connected to the same order for clearer clinical and financial follow-up.

Flexible patient finance

Use an immutable deposit ledger, dated service-package entitlements, installment schedules, split draft allocations, and adjustment or credit drafts that preserve the original issued invoice.

Materials consumed with performed services

Map catalog services to materials so visit completion consumes stock once, records the source, and reverses consumption during a valid correction.

Country-aware tax and e-invoicing controls

Keep national e-invoicing optional by market, block activation without required VAT registration, and apply configured Saudi private-healthcare VAT decisions from verified patient data. The UAE workflow supports PINT-AE document preparation, simulation and provider status tracking, with integration testing before live submission.

Self-service account information

Logged-in users can update their own name, email, phone number, and password while clinic administrators retain control of roles and permissions.

Tenant-scoped records and auditability

Clinic data, financial records, and audit events remain tenant-scoped, while sensitive operations use explicit permissions and preserve the history of changes.

Feature availability depends on the selected plan, clinic type, country configuration, permissions, and connected services.

Practical details for daily clinic work

From patient records to follow-up and collection

Explore connected tools for documenting care, organizing appointments, following messages, tracking costs, and migrating clinic data.

Patient records and care

Detailed documentation, actionable plans, and accessible consent and record exports.

Medical-record export

Export the record you can access as PDF or for printing, or download a ZIP with available original attachments. Financial sections depend on your permissions.

Future dental treatment plans

Prepare proposed items, prices, and the responsible doctor or department, then start selected items later without entering their details again.

Documented allergy and medication review

Review current allergies and medicines while preparing a prescription, and record who reviewed them and when. This documents human review; it is not an automatic drug-interaction check.

Consent signing in the patient portal

Patients can sign consent in their portal after an OTP check when messaging is configured, with a PDF copy of the signed consent retained.

Periodontal and orthodontic tracking

Document periodontal findings around each tooth and track orthodontic cases, visits, and clear-aligner stages in the patient record.

Appointments and resources

Coordinate practitioners, bookings, and clinical resources for each visit.

Multiple doctors in one appointment

Assign a primary doctor and participating doctors with their roles, and check team availability and department access before saving.

Online booking with phone verification

Verify the phone number before a booking is submitted. Configure the clinic for immediate confirmation when available, or requests that staff review before approval.

Resource assignment, transfer, and maintenance

Review unassigned appointments, allocate a suitable resource, transfer its use when needed, or block it for maintenance or administration while tracking cleaning and preparation.

Communication and clinic presence

Follow messages and sending issues, and publish shareable clinic profiles.

Personalized message-failure alerts

Show the sending failure and a follow-up link to the sender or responsible doctor or user. Clinic administrators receive general connection issues, with alerts scoped to their intended recipients.

WhatsApp broadcasts

Prepare Arabic or English messages for eligible patients while respecting contact restrictions and preferred channels. Sending requires a configured service, an approved template, and the appropriate permission.

Reply to WhatsApp from the system

Authorized staff can reply to incoming patient messages from the notification center within the allowed reply window, with the response retained in the message history.

Public clinic and doctor profiles

Publish shareable profiles with services, contact details, location, and booking links after enabling publication for the clinic and doctor.

Costs, collection, and laboratories

Connect expenses, balances, stock, and laboratory results to daily operations.

Clinic expenses and payables

Categorize expenses and track paid, remaining, and overdue amounts. Link material purchases and laboratory costs to expenses using the available recording options.

Laboratory account statements

Review each laboratory's payables and record a combined payment allocated to open amounts. This records settlement within the system.

Laboratory result review and approval

Review and approve a result before adding its document to the patient record, with the reviewer and approval time recorded according to permissions.

Patient wallet

Track patient balances and apply available funds to outstanding invoices, with checks for patient, currency, and remaining amount.

Suppliers, low stock, and expiry

Manage suppliers and stock movements, and monitor low or near-expiry items using the recorded quantities, thresholds, and dates.

Data and report exports

Export invoice, expense, and inventory data to CSV and reports to Excel, with additional worksheets in plans supporting advanced reporting.

Data migration and review

Move related records and follow migration progress and row errors.

Migration of related records

Move patients, appointments, invoices, and payments from an XLSX workbook after mapping columns and validating data and record relationships.

Migration progress, cancellation, and resume

Review progress and row errors, and cancel or resume migration when its state permits, with processing handled in the background.

Features requiring additional setup

Use these options when enabled and after completing their connection and access requirements.

Patient portal passkeys

After verified sign-in, patients can register and manage a passkey to sign in from a supported device. HTTPS, a compatible browser, and correct site configuration are required.

Google Forms and Sheets intake

Synchronize sheet responses after enabling the feature and mapping columns. The current connection requires a sheet readable by anyone with its link; privacy must be reviewed before use.

Internal insurance tracking

When this workflow is enabled, record insurers and plans and track claims internally. This does not include a direct insurer or NPHIES integration.

Feature availability depends on the plan, clinic type, department, permissions, and configuration. Messaging, video, and external services require the appropriate connection setup.

Exports, attachments, and migration are subject to usage and storage limits and file availability. Authorized staff remain responsible for care decisions, result review, and consent.

Clinical workspaces

Select a clinic type and start with a relevant workflow

The clinic profile keeps specialty tools visible where they belong and leaves unrelated modules out of the way.

General Medical

Encounters, vital signs, diagnoses, investigations, assessment, plan, and follow-up.

Explore this specialty

Dermatology

Longitudinal cases, treatment courses, procedures, progress, and consent-confirmed clinical photographs.

Explore this specialty

Physiotherapy

Care episodes, baseline assessment, goals, repeated sessions, pain tracking, and progress summaries.

Explore this specialty

Veterinary

Animal identity, owner contacts, species, breed, age, microchip, weight, documents, and clinical notes.

Explore this specialty

Dental

Keep the established dental chart, treatment plans, tooth and surface records, specialty records, and lab workflows.

Explore this specialty

Other clinic types

Build versioned clinical form templates with validated typed answers and immutable finalized records.

Explore this specialty

See how Eyadat fits your clinic

Request a demonstration of the tools you need, or explore the plans before requesting a trial.

The free trial runs for 14 days from account activation, after verification and manual approval. No payment card required.

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