Privacy Policy

1. Data we collect

We may collect registration details such as name, email, phone number, clinic name, and plan information. Inside the system, operational data such as patients, appointments, treatment plans, invoices, and files may be stored according to your use of the service.

2. Payment data

When payment is handled by an external provider, payment details are processed according to that provider's policies. Eyadat does not store full card numbers inside the application.

3. How we use data

We use data to provide the service, create accounts, manage subscriptions, send notifications, provide support, improve the product, protect the system, and comply with legal and financial requirements.

4. Sharing with service providers

We do not sell or rent customer data to third parties. We share limited data only with service providers needed to operate the service, such as payment, email, hosting, messaging, storage, and support providers, or when legally required.

5. Cookies and analytics

The website may use essential cookies for sessions and experience improvements. If analytics or marketing tracking tools are added, they will be used according to applicable law and this policy.

6. Security

We use technical and organizational measures to reduce the risk of unauthorized access, loss, or misuse. Clinics should use strong passwords, manage staff permissions carefully, protect devices, and avoid sharing login credentials.

7. Data retention

We retain data while the account is active or as needed to provide the service, comply with legal requirements, resolve disputes, and keep financial records.

8. Your rights

You may request access, correction, deletion, or export of your data where applicable. We may need to verify your identity or authority inside the clinic before fulfilling certain requests.

9. Contact

For privacy questions or data requests, contact us through the contact page.